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Here you can find information about our upcoming open trainings and seminars.
Open Training - Administrative Skills PLOVDIV Open Training - Sales Process in Insurance 30th - 31st of May, 2009 The place wil be defined later with regard of the number of the participants 

ADMINISTRATIVE SKILLS, PLOVDIV Training for beginners Who is this training for: - Office assistants
- Junior office managers
- Technical associates
- Receptionists
- Employees with administrative positions who are exposed to daily contacts with clients
- Office administrators and front office employees, who manage important information (company- and client-wise)
Basic elements of content: - Effective communication
- Positive behavior and constructive criticism
- Business correspondence
- Business protocol
- Organizing the workplace
- Time management
- Stress management
- Tough client handling
- Personal and professional development
IMPORTANT: IN ADDITION TO THESE THEORETICAL SESSIONS AND ROLE PLAYS OF CASE STUDIES, WE HAVE ALSO SCHEDULED PRACTICAL EXERCISES UNDER THE SUPERVISION OF AN EXPERIENCED AND SUCCESSFUL ADMINISTRATOR, WHO WILLPROVIDE FEEDBACK TO EACH PARTICIPANT ABOUT THEIR RESULTS What will this training give you and what it will aim you with BASICALLY - it will develop or enhance your skills in the above mentioned areas of effective communication, positive behaviour, constructive criticism, business correspondence, business protocol, workplace and time management, stress management, tough client handling, personal and professional development
- it will help you earn a better evaluation of your professional performance and therefore a better salary or motivational compensations for your work
BUT ALSO - it will teach you how to get to know your weaks and strengths and how to create an effective plan for your personal and professional development
- it will reduce negative experiences and will induce your possibilities for success, and therefore content, influenced by your performance at the work place
- it will save you many disappointments, distress and stress, caused by confrontation with organizational and protocol problems, which are an inseparable part of an administrator’s duties
When, where and how much: Plovdiv, 30th-31st of April, 2009 10:00am to 18:00pm 385 BGN (VAT excluded) per participant and 10% discount for each next person enrolled by your recommendation (price includes learning materials and 2 coffee-breaks per day) Organization and Trainer: HORIZONS Bulgaria Ltd., Viara Lazarova and Maria Taneva More about us and the professional experience of Viara and Maria Contacts and submission Go up ************************************************************************************************************************** SALES PROCESS IN INSURANCE
Who is this training for:
- The training is targeted at life-insurance agents
Basic elements of content
- Targeting and Project 100
- Making contact
- Opening the meeting
- Defining needs
- Approaching objections
- Closing the sale
- Handing the insurance policy
- Customer service
- Time management
IMPORTANT: IN ADDITION TO THE THEORETICAL SESSIONS AND CASE ROLE-PLAYS, THERE ARE PRACTICAL ASSIGNMENTS PLANNED AS PART OF THE TRAINING, WHICH WILL BE SUPERVISED BY AN EXPERIENCED AND SUCCESSFUL MANAGER AND INSURANCE AGENT, WHO WILL PROVIDE FEEDBACK TO EACH PARTICIPANT ABOUT THEIR RESULTS. What will this training give you & aim you with:
BASICALLY it will develop or enhance your skills in: - Knowing and following the steps in the Sales process
- Properly identifying potential clients and sources for market development
- Mastering effective ways for making contact and setting up business meetings with potential clients
- Creating a good first impression
- Properly identifying the needs of the potential client
- Mastering question-asking techniques (?)
- Handling objections by potential clients
- Mastering techniques for closing sales and recognizing buying signals
- Understanding the benefits of the meetings for handing policies, techniques for approaching clients who receive sub standard policies, long-term and sustainable professional work with clients
BUT ALSO IT WILL: - Teach you how to know your strengths and weaknesses and to create an effective plan for personal and professional development
- Reduce negative experiences and enhance your chances of success, respectively satisfaction, coming from your work performance
- Save you a lot of disappointments, огорчение and stress, caused by your encounter with difficult clients
When, where & how much:
- 30-31 of May 2009
- “Forum” Hotel, 10.00 am tо 18.00 pm
- 320 BGN (VAT not included) per participant and a 10% discount for every person, enrolled by your recommendation (price includes training materials, lunch and 2 coffee-breaks a day)
Organizers and trainers:
HORIZONS Bulgaria Ltd., Nickolay Vassilev
Contacts and sign-up
You can pay in cash of via bank transfer after consulting with us
Go up ********************************************************************************************************************* Horizons Development in partnership with Infoteam Bulgaria invite you to a 2-day open training
INITIATING NEW BUSINESS IN IT where you’ll learn How to identify potential needs in new and existing accounts, approach the right people, and manage the sales process correctly. The program builds on the salespeople’s current experience and takes B2B sales skills to a new level, focusing on:
- Achieving a more proactive sales process
- Better reliability of forecasting
- Learning from wins and losses and develop best practices
- Ensuring that resources are not wasted on opportunities with a low probability of winning
- Achieving higher credibility and trust with senior customer executives
- Focus on winning
- Creating additional business with existing customers by identifying new areas for cross and up-selling
Who should attend? - Sales reps
- Sales managers
- Account managers
- Product managers
- Sales persons doing sales in an B2B environment
Language English
Methodology To maximize the benefits of this workshop, participants complete a short assignment in which they critically analyse their current acquisition practices, and select the accounts on which to work during the program. Participants apply the workshop concepts directly on the accounts submitted.
Materials Copyrighted training package of Infoteam
Dates June 4-5, 2009, Central Forum hotel, Sofia, http://www.central-hotel.com/forum/bg/index.html
Price 399 Euro per participant
Trainer Martin Rajsp
Mr. Rajsp is an internationally recognized professional with over 15 years of sales, management and consultancy experience in IT industry. He has taken various leadership roles in the areas of general management, sales management and project management. His projects and assignments include organizational restructuring and setting up sales channels, implementing international sales and marketing strategies, coordination of sales activities at CEE level. Major management positions and achievements include: - General manager at Tornado Systems Bulgaria
- Country Manager at EMC Computer Systems, Austria, where he tripled the revenues within five years and made the company #1 in Austria
- Director Indirect Sales at Fujitsu Siemens Computers, Vienna, Austria, where he was responsible for all sales activities with both new and established resellers, targeted prospects, retailers, and clients across all industries within Austria and CEE
- Channel Sales Manager at 3Com GmbH, Vienna, Austria and others
Martin is also an Assistant Professor at the University of Applied Sciences in Salzburg, Austria, for process management and a Lecturer for Business Circle Management Fortbildungs GmbH, Vienna, Austria, for audit compliant data retention and IT compliance. He has more than 5 years of adult education experience and works as an Infoteam consultant. He brings value to the training programs by incorporating the best practices in the industry combined with his personal knowledge, skills and achievements in the IT field. Here you can find the whole text of IT sales training invitation. Contacts and submission Go up |